For your peace of mind, Prepdeck purchases are guaranteed against manufacturing defects for a period of 90 days from the date of delivery. If a manufacturing defect is found, we will be happy to repair or replace the defective part, including all delivery charges.

A manufacturing defect is defined as any fault in the product’s materials or workmanship, which is present at time of receipt.

Damages caused as a result of the following conditions are not classed as manufacturing defects, and will not be covered by our guarantee:

• Accidental damage
• Acceptable (normal) wear and tear
• Damage caused by abuse or negligence
• Staining caused by strongly colored foods/spices
• Melting caused by overheating
• Scoring of boards

We do not guarantee products which:

• Have not been used or maintained in accordance with the Care Instructions
• Any product which has been modified or repaired by anyone other than Prepdeck
• Were purchased as pre-owned, refurbished or sold as seen
• Were purchased via an unauthorized reseller